Epimela is the AI front office for local service businesses. It handles customer conversations, turns requests into organized work, and keeps jobs, schedules and follow-ups moving.
Interactive demo
Watch Epimela handle a real customer enquiry, from the first message to the follow-up after the visit.
From conversation to work
Epimela collects every detail, prices the quote from your list and lines up the next step. Pick another trade above and it all changes with it.
How should Epimela act?
Water leaking from indoor unit
AC not cooling
Spare parts are not included and will be quoted separately if required.
Waiting for your approval before it reaches Sarah.
Approve the quote and Epimela sends it, then offers Sarah visit times.
Every step can run on its own or wait for you. Set rules per step, add your business knowledge and escalation
Voice demo
Start a real-time call and hear Epimela handle a prepared customer enquiry live — not a recording. Or talk to Epimela yourself.
The conversation will appear here when the call starts.
Call Challenge
Describe the call that ruined your week. Epi takes it live, with voice, then you get an honest grade. About 2 minutes, no signup.
Take the challengeCustomers keep messaging the WhatsApp number they already know. Add an AI phone line when you want one.
Review first by default. Automate each step when you are ready.
Fix a reply once and Epimela uses the correction from then on.
Test calls in a separate workspace, like the challenge above, but with your own services and prices.
Simple pricing
Everything you need to test Epimela, handle real customer conversations, and keep work moving — without a heavy setup.
For small service businesses getting started.
More control, automation, and scale.
Add voice when you need it.
Simulation included · No long contracts · No heavy setupSee what each feature does
Before you hand over the inbox
Yes. Every step can run automatically or wait for your review and approval. You choose how each step runs and can pause Epimela company-wide. Start with review and automate when you’re comfortable.
Yes. Simulation uses a separate workspace for test conversations and jobs. You can rehearse messages and browser voice calls, review the results and adjust your business settings before using Production.
WhatsApp is the main supported messaging channel today. Connect your existing WhatsApp number with a quick QR code scan; no separate number is needed. Voice comes in two forms: talking to Epimela through the web page, and the AI Phone add-on. With AI Phone, you get a dedicated Epimela number and can forward business calls during selected hours or whenever you configure forwarding. Epimela then handles customer requests.
The interactive demo is private and requires an invite code. If you don’t have one, apply for the Founding Pilot. The example on this page shows the workflow without an account.
SEE EPIMELA IN ACTION
We’ll prepare a personalized demo using your business as the example.
No commitment or setup required.
We review your website and prepare everything.
We’ll send you a private link to try it.
Founding Pilot. We’re onboarding a small group of service businesses with founder-led setup and early pricing. Apply to the pilot
